Question 1

Scope

Accepted Answer

This policy applies solely to information collected through the LiveMetric Website. It does not apply to data collected through clinical studies, regulated medical devices, mobile applications, or contractual enterprise platforms, which are governed by separate agreements and regulatory frameworks.

Question 2

Data Controller

Accepted Answer

The data controller responsible for processing personal data under this policy is:

LiveMetric Ltd.
[Company Address]
[Country]
Email: privacy@livemetric.com

Question 3

Personal Data We Collect

Accepted Answer

We may collect the following categories of personal data:

• Contact Information – such as name, company name, email address, and phone number when voluntarily submitted via contact forms.
• Technical Data – including IP address, browser type, operating system, referring URLs, and device identifiers.
• Usage Data – information about how visitors interact with the Website, such as pages viewed and time spent.
• Cookie Data – as described in Section 8.

LiveMetric does not knowingly collect personal data from children.

Question 4

Legal Basis for Processing (GDPR)

Accepted Answer

We process personal data based on one or more of the following legal grounds:

• User consent
• Legitimate interests in operating and improving the Website
• Compliance with legal obligations
• Pre-contractual or contractual necessity

Question 5

Purpose of Data Processing

Accepted Answer

Personal data is processed for the following purposes:

• Responding to inquiries and requests
• Providing information about LiveMetric and its technologies
• Improving Website functionality and performance
• Website security and fraud prevention
• Analytics and aggregated statistical analysis

Question 6

Data Sharing and Disclosure

Accepted Answer

LiveMetric does not sell personal data.

We may share data with:
• Trusted service providers (hosting, analytics, IT services)
• Legal or regulatory authorities when required by law
• Professional advisors under confidentiality obligations

All third parties are required to process data in compliance with applicable privacy laws.

Question 7

Data Retention

Accepted Answer

Personal data is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law.

Question 8

Cookie Policy

Accepted Answer

The Website uses cookies and similar technologies to ensure proper functionality and to analyze Website usage.

Types of cookies used:
• Essential Cookies – required for Website operation.
• Analytics Cookies – used to understand Website traffic and usage patterns.
• Functional Cookies – enhance user experience and preferences.

Users may control cookies through browser settings or cookie consent tools where applicable.

Question 9

International Data Transfers

Accepted Answer

Where personal data is transferred outside the EU/EEA, appropriate safeguards are implemented, including standard contractual clauses where required.

Question 10

Data Security

Accepted Answer

LiveMetric implements appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.

Question 11

User Rights (GDPR)

Accepted Answer

Individuals have the right to:
• Access personal data
• Rectify inaccurate data
• Request erasure
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

Requests may be submitted to: privacy@livemetric.com

Question 12

Changes to This Policy

Accepted Answer

LiveMetric reserves the right to update this policy at any time. Changes will be posted on this page with an updated revision date.

Question 13

Contact

Accepted Answer

For questions regarding this Privacy and Cookie Policy, please contact:
privacy@livemetric.com

Privacy Policy & Cookie Policy