Last update: September 23, 2019
Who we are?
Are you required to provide us with this information?
Any time a person is asked to provide personal data, a notice of whether it is required to provide it, or is his consent required is noted.
In this case, we are a private entity and you are not required by law to provide us with any information.
However, without your consent to provide us with this information we cannot provide you with our services.
What personal data do we retain?
Personal Data is data that applies to you; it could be personally identifiable, or just information that may later be cross-referenced to identify you.
We may retain the following data: your IP address, your age, your address and exact geolocation, your unique device identifier, additional personal data submitted through the service.
We may also retain additional data in cases you specifically provide it to us, such as when contacting us, or where it is required to provide you with the services.
What non-personal data do we retain?
Non-personal Data might not specifically be considered as Personal Data, but alongside other pieces of data it may allow others to deduct information.
For example, the list of pages you viewed on a website does not identify you, but may teach which sports team do you like. Therefore, it is important to note that we collect the following non-personal data: statistical non-personally identifiable data.
How do we collect data?
The question of how data is collected is important as in some cases data may be collected from various sources. It may include both information that you voluntarily disclose and information collected from outside sources. In our service, we collect the data you provide us using the service
How Do We Use the Collected Data?
Even if very little data is collected, but it is widely used, it may affect you. In our service, we use personal data to provide the services, we provide access to data to our business partners.
Who Has Access to Your Data?
The fewer people have access, the more secure your data may be. We provide access to our employees who are under confidentiality obligations, our business partners who use the data for their purposes, law enforcement authorities if they provide us with legal requests, researchers who cooperate with us for research and improvement of the services; where they are under strict confidentiality obligations and shall not abuse your data.
Do Third Parties Have Access?
Third Parties are entities that act on our behalf and have access to some of your data. In our case, For example,
United Health Insurance can access the data to perform actuary analysis for customers who authorized accessibility.
Customer elected Physicians can access data (only if selected by patient) for professional analysis per patient.
Amazon services are used to send our users notifications
How Can We Contact You?
People feel very uncomfortable to provide their personal data when they do not know when and where they will be contacted. A service that respects you will not spam you. In our case, we may send you mobile notifications and/or text messages to update you on services related to your use of our product and related services, you can always opt-out.
How Do We Disclose Security Incidents?
By the applicable law in Luxembourg we will notify a data breach to the authorities without undue delay, and where feasible, not later than 72 hours after having become aware of it.
When the personal data breach is likely to result in a high risk to a person, we will also notify the affected subjects using our notification system without undue delay (GDPR Article 34).
Who Is Our Data Protection Officer?
We take privacy as a serious issue; therefore, we have a dedicated data protection officer who you may contact.
The officer's name is Eran Goldman-Malka.
You may contact the officer at DPO@livemetric.com.
When we receive notifications of cases where personal data was breached, our privacy officer will examine complaints and report back.
Are Cookies Used During the Scope of Our Service?
A cookie is a small file that may be used to identify you.
Yes. Cookies are used in the service by ourselves and solely when you use our website.